Terms of Service

Updated: July 8, 2026

These Terms of Service ("Terms") are an agreement between you and Olva, Inc. ("Olva", "we", "our", or "us") governing your use of our websites, applications, browser extension, connected channels, and related services (the "Service").

By creating an account or using the Service, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Service.

Please note: Section 16 contains an arbitration agreement and class action waiver that affect how disputes between you and Olva are resolved. You may opt out within 30 days as described there.

1. Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you may use the Service only with the consent and involvement of a parent, guardian, or your school or program. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and "you" includes that organization.

2. Your account

You are responsible for your account, for the accuracy of the information you provide, and for keeping your sign-in credentials secure. Notify us promptly of any unauthorized use. You are responsible for activity under your account.

3. The Service

Olva is an AI-assisted career platform. It reads materials you provide, builds a profile of your background and direction, teaches concepts, surfaces jobs and contacts that may fit, drafts application and outreach content for your review, and supports agencies and mentors who assist you. Features may change, and we may add, modify, or discontinue features at any time.

4. AI features

The Service uses artificial intelligence to generate analysis, suggestions, drafts, and recommendations. When you converse with Olva, you are interacting with an AI system, not a human.

  • Suggestions, not decisions. Outputs are informational and intended for your review and judgment. They may be inaccurate, incomplete, or outdated. Verify anything important before relying on it.
  • No significant decisions. Olva does not make decisions with legal or similarly significant effects about you, such as decisions to hire, admit, or extend credit. Where employers, agencies, or schools make such decisions, those decisions are theirs, made by humans.
  • Not professional advice. The Service does not provide legal, financial, medical, tax, or immigration advice.
  • No guarantee of outcomes. We do not guarantee interviews, offers, employment, admission, or any particular result.
  • Your responsibility. You are responsible for content you send or submit to others using the Service, including résumés, applications, and outreach. Review it before it goes out.

5. Your content and outputs

Your Content. You retain ownership of content you provide to the Service. You grant Olva a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt, and display Your Content solely to operate, secure, and improve the Service and to provide it to you and, where applicable, to the organization supporting you. You represent that you have the rights to provide Your Content and that it does not violate any law or third-party right.

Outputs. As between you and Olva, and to the extent permitted by law, we assign to you all right, title, and interest in the outputs the Service generates for you, such as drafted résumés and messages. Outputs may not be unique across users, and Olva may generate similar outputs for others.

Feedback. If you send us feedback or suggestions, we may use them without restriction or obligation to you.

6. Acceptable use

You agree not to:

  • Violate any law or the rights of others, or use the Service to deceive or mislead.
  • Misrepresent your identity, qualifications, or experience in materials created or sent through the Service.
  • Upload content you lack the right to share, or content that is unlawful, harmful, or infringing.
  • Misuse information about other people, including contacts, or use the Service to send spam or unlawful outreach.
  • Access or attempt to access accounts, systems, or data that are not yours, or probe, scan, or breach security measures.
  • Scrape, crawl, or bulk-extract data from the Service, or reverse engineer or copy the Service except as permitted by law.
  • Resell the Service, use it to build a competing product, or use it or its outputs to train competing AI models without our written permission.
  • Interfere with or disrupt the Service or circumvent usage limits or access controls.

We may investigate violations and remove content or suspend accounts as described in Section 12.

7. Networking data and no consumer reports

The Service helps you organize professional contacts and research people and companies using information you provide and publicly available sources. This information may be inaccurate or out of date.

Olva is not a consumer reporting agency, and the Service does not provide "consumer reports" as defined by the Fair Credit Reporting Act (FCRA). You may not use the Service or any information from it to determine any person's eligibility for employment, credit, insurance, housing, or any other purpose regulated by the FCRA or similar laws.

8. Third-party services and connected channels

The Service integrates with third-party services, such as Google sign-in and channels you choose to connect (for example, Telegram). Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. Connecting a channel authorizes Olva to send and receive messages through it on your behalf until you disconnect it.

9. Paid plans

Some features may require payment. If you purchase a paid plan, you agree to the pricing, billing cycle, and renewal terms presented at purchase. Except where required by law or stated otherwise at purchase, fees are non-refundable. We may change pricing on a going-forward basis with reasonable notice.

10. Beta features

We may offer features identified as beta, preview, or experimental. They are provided as-is, may change or be discontinued at any time, and may be subject to additional terms presented when you enable them.

11. Intellectual property and copyright complaints

The Service, including its software, models, design, and content other than Your Content and your outputs, is owned by Olva and its licensors and protected by law. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. All rights not expressly granted are reserved.

If you believe content on the Service infringes your copyright, send a notice compliant with the Digital Millennium Copyright Act to legal@olva.app, including: identification of the work, the location of the allegedly infringing material, your contact information, a statement of good-faith belief, a statement of accuracy under penalty of perjury, and your physical or electronic signature. We may remove content and terminate repeat infringers' accounts.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially violate these Terms, if required for legal, security, or safety reasons, or if we discontinue the Service; where practicable, we will give you notice and an opportunity to export your data. Sections that by their nature should survive termination — including Sections 5, 7, 11, and 13 through 18 — survive.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT OUTPUTS WILL BE ACCURATE OR RELIABLE. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) OLVA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OPPORTUNITIES, OR GOODWILL; AND (B) OLVA'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR ONE HUNDRED U.S. DOLLARS (USD 100). These limits apply regardless of the theory of liability and even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold Olva and its officers, directors, employees, and agents harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising out of Your Content, your use of the Service, or your violation of these Terms or of any law or third-party right.

16. Dispute resolution; arbitration agreement; class action waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES CERTAIN DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS. YOU MAY OPT OUT AS DESCRIBED BELOW.

Informal resolution first. Before filing a claim, you and we agree to try to resolve the dispute informally: send a written description of the dispute to legal@olva.app, and we will do the same to your account email. If the dispute is not resolved within 60 days, either party may proceed as set out below.

Arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. The arbitrator will decide all issues except that a court will decide issues relating to the scope and enforceability of this arbitration agreement. Arbitration will take place in the county where you live or another mutually agreed location, and may proceed by videoconference or written submissions where the rules allow. Each party bears its own attorneys' fees unless the arbitrator or applicable law provides otherwise; arbitration fees will be allocated according to the AAA consumer rules.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive or equitable relief in court for infringement or misuse of intellectual property or for unauthorized access to the Service. You may also bring claims before applicable government agencies.

Class action waiver. DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY PARTICIPATE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, EXCEPT THAT EITHER PARTY MAY SEEK PUBLIC INJUNCTIVE RELIEF WHERE SUCH A WAIVER IS PROHIBITED BY LAW. If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court.

Coordinated filings. If 25 or more similar arbitration demands are filed against Olva by the same or coordinated counsel, the parties agree that the demands will be resolved in staged proceedings under the AAA's applicable mass-arbitration procedures, with batches selected for resolution while the remaining demands are tolled.

Opt-out. You may opt out of this arbitration agreement and class action waiver by emailing legal@olva.app within 30 days of first accepting these Terms, with your name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Severability. If any part of this Section 16 (other than the class action waiver, addressed above) is found unenforceable, the remainder remains in effect.

17. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 16. For disputes not subject to arbitration, you and we consent to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California, unless applicable law requires otherwise.

18. Changes to these Terms

We may update these Terms from time to time. We will update the "Updated" date above, and for material changes we will provide reasonable advance notice, such as by email or in the Service. Changes apply prospectively. If you continue to use the Service after changes take effect, you accept the updated Terms; if you do not agree, stop using the Service and delete your account.

19. Miscellaneous

These Terms, together with the Privacy Policy and any feature-specific terms we present to you, are the entire agreement between you and Olva regarding the Service. If any provision is found unenforceable, it will be modified to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. You agree that notices may be provided electronically to your account email or in the Service. You represent that you are not barred from using the Service under U.S. export control or sanctions laws.

California users: under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

20. How to contact us

For questions about these Terms: